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Return to ShopCoronavirus (COVID-19) Infection Prevention & Control Policy
For
QUANACE®
We completed the Coronavirus (COVID-19) Infection Prevention and Control course which is accredited by the Guild of Professional Beauty Therapists Ltd, the UK trade body for our industry. We have since made several changes in how we operate that you will notice when you next visit.
Booking Appointments
If any of our staff feel ill or have symptoms of C0VlD-19, they will self-isolate immediately and not come into the salon. This may mean that we have to cancel your appointment at short notice. We appreciate that this may be inconvenient, but it is done entirely for your own safety. If your appointment is cancelled you will be able to re-book again or ask for a full refund / voucher.
If you or any of the people you live with feel ill or display any symptoms of C0VlD-19 – please advise us as soon as possible and DO NOT COME TO THE SALON FOR YOUR APPOINTMENT. You will not be charged for the missed appointment. We have amended our booking terms and conditions to reflect this.
Visiting the Salon
We ask that you attend your appointments as close to the appointment time as possible. Please do not turn up early for appointments as this may mean that you come into contact with other clients who are just leaving.
We have increased the frequency of cleaning in the salon, including ensuring that common surfaces, toilets door handles, etc. are wiped clean using disinfectant products between each client.
All tools and equipment will be disinfected or sterilised according to the specific manufacturers’ instructions for your safety.
Wherever possible, we will utilise environmentally friendly, single-use items during a treatment that will be disposed of safely after use in order to protect you from cross infection.
You will also have access to hand sanitiser or soap and hot water to wash your hands with as soon as you enter the salon.
Please don’t be surprised or upset if our staff use. personal protective equipment (PPE) during your visit and treatment. This may include disposable gloves /visors/facemasks/aprons where appropriate.
We can confirm that the laundering of salon towels and uniforms is a priority. We can assure you that all salon laundry is washed at 60 degrees Celsius.
All disposable items are bagged and safely removed from the treatment area between each client.
Our treatments
We have carried out a risk assessment on all treatments, and we are confident that we can continue to provide these safely.
During your treatment
Our staff understands the importance of hand hygiene, and we will ensure that we wash our hands in accordance with NHS recommendations before the start of your treatment.
We will try to make your treatment as safe, comfortable, and enjoyable as possible. If you have any concerns about your treatments, please let us know, and we will do what we can to satisfy you.
After the treatment
We hope you enjoy your treatment, and the changes put in place will not make much difference to how you have felt after your facial treatments in the past. We will continue to take advice from the Government and the NHS regarding safe practices and amend them as necessary.
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